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Online Metals Blog

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Archive for the ‘Customer Feedback’ Category

Ballard Rocks…

Thursday, August 13th, 2009

Ballard is one of Seattle’s neighborhoods. OK, so it’s the best neighborhood in Seattle, if you ask any of the OLMers who live here.

IT Chris, and Marketing Amber (me) swap stories about local events, and get the latest scoop on MyBallard.com

Well today, I came around the corner to find Chris grinning from ear to ear about something…and I had to know what.

Turns out he was blogging on MyBallard.com. He’d suggested that a new neighbor come visit us, and this was the thread that followed:

  • royhobbs
    Shopping for stainless sheet? Should have come over to OnlineMetals or bought it on our website. No sharp edges!
    /full disclosure: I work there.
  • Silver
    Hey Roy! I’ve been to your shop! And your website ROCKS!
    This is my favorite quote:

    “Proper Steel Handling Instructions…

    Kids, I can not stress enough the importance of properly maintaining your steel products.

    When steam cleaning your tank car, do not immediately seal it up, and then leave for the night.

    This is what happens: ”

    http://blog.onlinemetals.com/?p=134





So now I’m grinning from ear to ear too. When Chris and I set up the blog, we wanted it to be a place to share genuinely cool information, in a fun and witty way. It’s great to see that people really are enjoying what we’ve posted so far.

So welcome to Ballard Delancey Pizza, and thanks to MyBallard, and Silver. You rule!

Congratulations to the Newlyweds…

Monday, June 15th, 2009

Well, I feel terrible. I got so wrapped up in MakerFaire, that I didn’t get a chance to read blogger e-mails. As a result, I wasn’t able to cogradulate John and his lovely new bride until now.

They were married on June 6th…and we wish then nothing but the best!!!

Here’s the message Jim sent me a couple of weeks ago:

Amber / Online Metals Blog:

I am a hobby machinist and - with much pride - have actually put together a small machine / metal working shop in my (very small) NYC apartment. Given my urban location paired with the fact that I don’t own a car, I buy a lot of my metal online. I’m also an avid follower of your blog :)

I am very excited to be getting married in a few weeks (June 6th is the big day!) and I decided to make my wedding ring on my 7×14 lathe (don’t worry - my fiancee’s was purchased from a proper Jeweler ;)). I did some research and determined that stainless should be best for wear and aesthetic. You guys had the best selection of choices, so I purchased a few different varieties (303, 304, 316…) in early April. After a few nights of experimenting, I have finished my ring! Attached are a few photo’s.

Thanks for carrying such a wide selection and helping out us ’small guys.’ Feel free to browse more of work and adventures at www.nyccnc.com.

Best,

John

John,

Thanks again for your business, and your submission to the blog. I’m sure your wife is very proud of you for taking the time to create a wedding band. Hand made, one of a kind. That’s pretty special!

Congrats, congrats, congrats! From the entire OnlineMetals team. We wish you the best.

Customer Feedback…

Thursday, May 7th, 2009

Short & sweet.  …and SO AWESOME TO HEAR!!!

“WOW!! Great products, great service, great communication, great care in packaging — I’ve found a terrific supplier!! Many thanks. Ron”

No, thank YOU Ron, you ROCK!


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